Shipping & Handling - Wellwise.ca
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Shipping & Handling

Shipping made simple. Delivered with care.

We’re committed to getting your wellness products to you quickly, safely, and with the highest level of care. Here’s everything you need to know.

  • Ships across CanadaAll Canadian provinces served
  • Fast processing & deliveryMost orders leave within 1–2 business days
  • Track every orderTracking number sent by email
  • Careful handlingEvery order packed with care

Where We Ship

We are currently shipping to all Canadian provinces. Limited shipping options may be available in some areas.

Regular Order Processing

After your order has been placed you will be notified with an Order Confirmation Email. Once your order has shipped, you will receive a Shipping Confirmation Email with a shipment tracking number. Registered users may also log into their account to review the status of current and past orders.

What happens after you place an order
Step What Happens Timeframe
1. Order placed Order Confirmation Email sent to you Immediately
2. Processing Order picked and packed at our fulfillment centre 1–2 business days*
3. Shipped Shipping Confirmation Email sent with tracking number Same day as dispatch
4. In transit Track your parcel with the courier using your tracking number See delivery estimates

*Processing times are subject to availability and peak holiday periods.

Shipping Options

Once your order has shipped you can track your shipment using your Shipping Confirmation or Shipment Notification emails. When shipping within Canada, your order will arrive within these delivery estimates based on your specified delivery location.

Delivery estimates within Canada
Shipping Option Estimated Delivery Best For
Standard Shipping 3–9 business days Our most affordable shipping option — ideal for most orders.
Express Shipping 2–5 business days Faster delivery for when you need it sooner. Available on most items at checkout.

Custom Orders

Custom order processing
Order Type Processing Time How It Ships
Custom Order Products 2–4 weeks Ships separately once ready, with its own tracking number.
Other items in the same order 1–2 business days Processed and shipped separately under Regular Order Processing.

All Custom Order Products will be processed in our fulfillment centre within an estimated 2–4 weeks (or sooner if possible), subject to availability and/or peak holiday periods. Once your order has shipped you will receive a Shipping Confirmation Email with a shipment tracking number.

Shipping Restrictions

Questions About Your Order?

For all other inquiries regarding your order, please contact Client Care team through our Contact Us page or by phone.

1-800-370-0366

This shipping policy is subject to change. Delivery estimates are not guaranteed and may vary during peak periods.

®/™ Trademarks of Wellwise Home Health Care (Canada) Inc. used under license.


Advertised prices and products on this site may only be available at www.wellwise.ca. Prices, quantities and/or product selection may vary between stores and online. Online items marked as Online Exclusive are promotional prices only available through www.wellwise.ca.


We reserve the right to limit or cancel quantities per person, per household or per Order. We are not obliged to sell items based on photographic or typographical errors, inaccuracies, omissions or misprints, including those that may relate to product descriptions, pricing, promotions, offers and/or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or modify or cancel Orders if any information on the in-store Wellwise® flyer(s) and or on wellwise.ca is inaccurate at any time without prior notice (including after you have submitted your Order).


The information presented on this website is designed for educational purposes only. You should not rely on any information on this site as a substitute for professional medical advice, diagnosis, treatment, or as a substitute for professional counseling care. If you have any concerns or questions about your health, you should always consult a physician or other healthcare professionals.

*Available online at wellwise.ca only. Complete an order on wellwise.ca valued at the specified amount or more before applicable taxes and after all other coupons and discounts are deducted and receive free shipping anywhere Canada Post offers its Baseline Expedited Service (the "Offer"). Lowering your order value, changing your delivery address and/or selecting a delivery service level other than Canada Post's Baseline Expedited Service may impact your eligibility to receive this Offer. Learn more about Canada Post's Expedited Service at https://www.canadapost.ca/. Offer subject to change without notice.

This site is intended solely for residence of Canada only.

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